GPS navigation has become essential for modern driving, especially in Subaru vehicles where drivers rely on accurate directions and location services. However, some Subaru owners experience issues where the GPS stops working correctly, leaving them without guidance. This article will cover everything you need to know to fix a Subaru GPS not working, from understanding the features and benefits of GPS updates, performing a Subaru firmware update, and practical troubleshooting tips to resolve common issues.
Understanding Subaru’s GPS System
The GPS system in Subaru vehicles is part of the infotainment system, providing real-time directions, traffic information, and location-based services. Integrated with Subaru’s technology, the GPS uses satellite signals to track the car's position and guide drivers effectively. However, GPS systems can sometimes malfunction due to outdated firmware, software bugs, or issues with satellite connectivity. Subaru releases periodic updates to fix bugs and enhance the system’s performance, which can often resolve many common GPS issues.
Benefits of Subaru GPS Updates
A Subaru GPS update or firmware update can provide multiple advantages:
- Improved Accuracy: Updates refine GPS location accuracy, reducing chances of errors in directions.
- New Map Data: Firmware updates often include new maps and updated routes, so drivers can access the latest road changes.
- Enhanced Performance: GPS updates improve the system’s responsiveness, reducing lag or freezes that can disrupt navigation.
- Bug Fixes and Reliability: Regular updates resolve software bugs and improve GPS stability, making the system more dependable.
- Better Compatibility: Updates keep the system compatible with other vehicle technologies and any new mobile operating system updates (e.g., iOS and Android).
Steps to Update Subaru GPS and Firmware
Updating your Subaru’s GPS and firmware is an essential step in fixing most GPS-related issues. Here’s how to perform these updates effectively.
Method 1: Updating Subaru Firmware and GPS via USB
Check for Available Updates:
- Visit Subaru’s official website and go to the “Owners” or “Support” section.
- Locate the “Firmware Updates” or “Map & GPS Update” section.
- Enter your vehicle’s model, year, and VIN (Vehicle Identification Number) to view available updates.
Download the Update File:
- If an update is available, download the firmware or GPS update file to your computer.
- The download file may be compressed (e.g., ZIP file), so unzip it if necessary to access the update files.
Prepare a USB Drive:
- Use a USB drive with at least 16GB of storage and format it to FAT32 (this format is required for Subaru compatibility).
- Transfer the firmware update files to the root directory of the USB drive (avoid placing them inside folders).
Install the Update in Your Vehicle:
- Start your Subaru vehicle and turn on the infotainment system.
- Insert the USB drive into the designated USB port in your vehicle, usually in the center console.
- Follow the on-screen instructions, which may include agreeing to terms and confirming the update installation.
- Wait for the update process to complete, which may take 20–30 minutes. Avoid turning off the vehicle or infotainment system during this time.
Restart the System:
- After the update completes, restart the infotainment system by turning the car off and then back on. This will finalize the update process.
Method 2: Updating Subaru GPS and Firmware at a Dealership
Visit Your Subaru Dealer:
- If you prefer not to perform the update yourself, schedule an appointment at your local Subaru dealership.
- A technician will complete the firmware update, including any GPS updates, for you.
Confirm Possible Charges:
- Some Subaru dealers may charge a service fee for firmware and GPS updates, so check with them for potential costs.
Ensure System Optimization:
- A dealership update ensures that all systems are working correctly, and you may also benefit from a general system checkup to resolve other potential issues.
Troubleshooting Tips for Subaru GPS Not Working
If your Subaru GPS not working after an update, try the following troubleshooting steps:
1. Check GPS Settings
- Access the GPS settings through the infotainment system and ensure that location services or GPS tracking are enabled.
- Some models allow you to reset GPS settings, which can sometimes solve issues.
2. Restart the Infotainment System
- Restarting the system can resolve minor software glitches.
- You can do this by turning off the car, waiting a few minutes, and then restarting it.
3. Check for Signal Interference
- GPS signals rely on a clear connection to satellites. If you’re in an area with dense buildings, tunnels, or thick foliage, the GPS may lose signal temporarily.
- Check if the GPS works once you’re in an open area, as this may reveal whether interference was the cause.
4. Recalibrate the GPS System
- Some Subaru models allow you to recalibrate the GPS system manually.
- Access the settings menu, look for a recalibrate option, and follow the prompts to recalibrate.
5. Verify USB Compatibility and File Format
- If you experienced issues during the update process, check that your USB is formatted to FAT32 and that files are unzipped in the root directory.
- Subaru systems sometimes have trouble recognizing USB drives larger than 32GB, so try a smaller one if needed.
6. Perform a Factory Reset
- If all else fails, you may consider performing a factory reset on your infotainment system. This can resolve deep-seated software issues, though it will delete custom settings.
- Refer to your vehicle’s manual for instructions on performing a factory reset, or consult a Subaru technician.
7. Contact Subaru Support
- If none of these steps solve the problem, contact Subaru customer support or your dealership for further assistance. It’s possible there’s an underlying hardware or software issue that requires professional diagnosis.
Common Issues and Solutions
Here are some additional common issues and how to address them:
- GPS Not Locking onto Location: If your GPS takes a long time to determine your location or doesn’t update, try restarting the infotainment system and checking for any software updates.
- System Freezing During Update: If the system freezes or crashes mid-update, turn off the car, remove the USB, and try again. Ensure that the USB drive is properly formatted and free from other files.
- No Map Displayed: Check that the GPS is enabled and that your location settings are accurate. A system reboot or recalibration may also resolve this.
Conclusion
A non-functioning Subaru GPS can be a frustrating experience, especially if you depend on it for navigation. Thankfully, performing a Subaru GPS update or firmware update often resolves most common issues, enhancing performance, accuracy, and compatibility. By following the update steps above and using these troubleshooting tips, you can resolve most GPS issues yourself. For persistent problems, seeking assistance from Subaru support or a dealership is recommended. Regular updates and occasional recalibration ensure that your Subaru GPS system continues to serve as a reliable guide on the road.